Let's Look Around
From our birth, through school and higher
education we keep thinking of ourselves only as our attention is only to be
ahead of the rest. In short we become great "I" specialists.
We get to work and we are there with a lot of
"I" specialists, and the institution, organization or company wants
us to work together because the want the "I's" become
"We's."
This can be possible if we stop looking at just
our progress
our excellence
our win etc.
And
other's mistakes
other's errors etc.,
We are guilty of such acts consciously and
unconsciously, instead of looking at the many things around that are amazing
and beautiful.
This day and all the other days that follow,
let's make it a habit and make a conscious efforts every morning that we will
only look for amazing things. An object
An observation
A service taken
A friendly chat
Someone's performance
Alone time
Observations @ work
Good things in work
A kind gesture
The list can go on endlessly...
Let's
- Observe it
- Acknowledge it
- Recognise it
- Appreciate it
-
Express gratitude And feel a
amazing.
Patience
"Adopt the pace of nature: her secret is
patience." - Ralph Waldo Emerson "The two most powerful warriors are
patience and time."- Leo Tolstoy "Have patience. All things are
difficult before they become easy."- Saadi
The Power of Because..
Over centuries our culture and
traditions have taught us that everything we do is about finding an angle and
our communication being creative with truth as the underlying necessity - the
"master of spin."
It doesn't have to be this way, at least when
marketing or selling our services or while doing business.
We can choose to do things we are proud of.
What instead of trying to come up with an angle,
we mastered truth telling instead.
We rediscover truth about our value proposition
revisiting the reasons we originally showed up for people at this time.
...Our company exists, because...
...We make this, we do this because...
... People need this, because...
...We want to appeal to the customer, because...
...The right thing to do, because...
Truth is the most powerful personal and
professional strategy of all. We become better people, by being honest with
ourselves, first and foremost.
It is reasonable to consider yourself as an
evolving person, if you haven't changed.
Inspiring true story Originally Published in the
Readers Digest.
PRAYER QUILT
Jennifer Thornburg, San Tan Valley, Arizona
I started quilting so I could spend time with my aunt.
I didn’t accomplish much until my little sister was put into the hospital. She
lived 13 hours away, which meant I couldn’t be at her side, but I could pray,
and I could make her a blanket. Every stitch was sewn with prayer and tears,
memories woven in between layers of cotton and polyester. Doctors said she was
going to die at least three times. I sewed faster. By God’s good grace, I
delivered that blanket two years ago, and my sister still sleeps under it
today.
Anticipating the next move
Every successful business strategy is dependent
upon making good decisions about the next move.
In a commercial world, we spend a lot of time
planning to create growth. Often those plans rely on getting the customer to do
what we want them to do - so we make our next move.
The businesses that not only survive but thrive
are the ones that anticipate and obsess about the customer's next move.
They intentionally create products and services
that take the customer where he/she wants to go. The brands like Netflix,
Airbnb, Amazon and so on are masters of planning for our next move.
When our future is dependent on our customers,
it's their likely next move that should prompt our next strategy.
Being in HR and your customers
(internal) redefining business what is your strategy - planning seeing their
next move, or devising their moves that you want them to take.
Inspiring true story Originally Published in the
Readers Digest.
EMERGENCY CONTACT
by James Gates, Watertown, South Dakota
We’d divorced three years earlier and hadn’t seen
each other since, but for whatever reason, I never took her off my emergency
contact list at the nearest hospital. After my accident, I was put in a
medically induced coma, and when I woke, she was the only person in the room.
She sat in a hospital recliner, watching The
View, looking unshowered. She turned her head casually as I slowly came to.
“It’s just like you to have something like this happen,” she said. “I’m here,
so I figure I’ll get us something to eat. What do you want?”
Nurture
•
"Nurture your mind with
great thoughts. To believe in the heroic makes heroes." - Benjamin
Disraeli
•
"The glory of gardening: hands
in the dirt, head in the sun, heart with nature. To nurture a garden is to feed
not just the body, but the soul."
- Alfred Austin
•
"If you nurture your mind,
body, and spirit, your time will expand. You will gain a new perspective that
will allow you to accomplish much more."
- Brian Koslow
Seeing and Hearing
vs
Being Seen and Being Heard.
We learnt as children what motivates people
around us, is the shortcut to gain attention.
As we grew we seem to have unlearnt this art,
this ability to be emphatic communicators when being seen and being heard
becomes our main driver.
We have a better chance of being heard when we
understand what the people we're speaking to are open to hearing.
We do that by asking ourselves better questions.
Four Important Messaging Questions
01. Who is this information for?
2. What do we want them to know?
3. Why do they need to know this?
4. What do we want to know next?
Communication is not only about finding the right
words but also the right reasons to say them.
Inspiring true story Originally Published in the
Readers Digest.
THE YELLOW HOUSE
by Rose McMills, Woodridge, Illinois
I’ve lived in my condo 15 years now—long enough
that I don’t even see it anymore. I started dreaming about moving into a house,
where I was bound to be happier. I fixated on little yellow houses somewhere in
the suburbs of Chicago and watched for them from the train on my commute. “Oh,
look— there’s one!” I’d say as it slid by. Then one day, sitting in the sun on
my patio, I looked up and realized the outside of my condo was done in yellow
siding. I already had a yellow house. And I was home!
Soft Skills Are Really The
Hard Skills.
How have a few mastered them.
When we think about what gets in the way of great
results, great relationships and more enjoyable days, it really boils down to
soft skills. Our attitude towards work and the people around us. Imagine how
much better things would be if everyone on your team could be described as
someone and someone who is...
- Approachable
- Attentive
- Encouraging
- Humble
- Kind
- Resilient
- Resourceful
- Objective
When you are ready to push things and go beyond the
common level of meeting expectations, inspire better attitudes and better
action from everyone (not just yourself) with SMOVE - SMILE & MOVE as a reminder to happily serve.
SMILE would
mean
- Wake Up
- Be Thankful
- Be Approachable
- Complain Less
- Smile more
MOVE would
mean
- Start early and go along
- Go beyond expectations
- Have a sense of urgency
- Be resourceful and resilient.
SMOVE on
through everyday.
Inspiring true story Originally Published in the
Readers Digest.
SS SERENDIPITY
by Vernon Magnesen, Elmhurst, Illinois
In July 1915, Henry and his eight-year-old
daughter, Pearl, were excited for the company outing the next day. That evening,
Henry had a violent argument with his landlord, ending with the landlord
spitting on a painting of the Virgin Mary. Henry was so upset, he fell ill and
canceled their trip. He and Pearl missed the cruise on the SS Eastland, which
sank with over 800 people on board—but not my future grandfather and mother.
Thanks to that miracle argument 100 years ago, 22 descendants are alive today.
Switch Off.. Switch On..
Imagine this. You are in a terrific mood this day
because of a great piece of news, you received. You're excited about it and
tell it to your friend with joy. However, he/she listens to you disinterested
as you gush away. And, before you know it, your happy feeling evaporates, to
make you feel discouraged and dumped.
It happens, often for some, there's no surprise.
May be you, I AND everyone without exception, has
faced a situation like this somewhere, sometime.
Here's an insightful story, I heard very long
ago. I love it. Am never ever tired reading it, or listening to it.
Buddha, was well known for his ability to respond to evil with
good.
There was a man who knew about this reputation
and travelled several thousand miles to test Buddha.
When he arrived, he stood before Buddha abused
him verbally, heaped unbearable insults and challenged him to the extent of
getting physical. He did everything possible to offend Buddha, but, Buddha
being Buddha, was absolutely unmoved.
He simply turned to the man and said, "May I
ask you a question?" The man replied, "Well what?
Buddha said, "If someone
gives you gifts and you refuse to accept them, then to whom does the gifts
belong?"
The man replied, "Naturally to the one who offered
it."
Buddha smiled, "That's correct! So when I
decline to accept your abuse and insults, do they not belong to you?"
The man apologized and walked away silently.
All of have an MCB (Main Circuit Board) embedded
in our system, we ought to know when to Switch Off, and when to Switch On.
Prioritize
"The key is not to prioritize what's on your
schedule, but to schedule your priorities." - Stephen Covey
"Pursuit of perfection is futile. Instead, I
prioritize and often realize goals or tasks I've been aiming for just aren't
that important." - Aisha Tyler
"The best we can do is prioritize our needs
and make choices accordingly." - Janet Evanovich
Busy-Ness
We are all in a state of Busy-Ness isn't it?
Meet anyone anywhere, anytime these days and when
you ask, "How are you?"
Reply would be, "Good, but I don't have any
time, I'm very busy with work, client calls, etc., etc.,"
Oh ok, I can understand, but, let's make a deal, and a real one
too.
Just imagine, someone (not me...surely), came up to
you and said I'll give you a Million $ will you do what you'd like, (not what I
would like ok), yeah you heard it right, what you'd like to do!!!
I bet you'll first go numb,
then become flooded with joy, and when you start thinking back several fantasies
and shelved ideas begging to flower in your mind.
Your perspective will change.
Suddenly you'll begin to find time for yourself,
your near and dear, your ideas etc.
You'll stop flipping your mobile
for WhatsApp, Twitter, Instagram, FB and other Social Media, then watching
Amazon/Netflix, and you may even stop going to parties.
These are all things that rob away your time
during a waking day. In fact, it's not the actual work that keeps us busy, it's
these gadgets and connections.
You begin to realize how your valuable time gets
chewed away by these rodent distractions.
The point is it is not about time, (all of us
have the same 24 hours a day, not a minute extra, and in the same space several
greats have made life), it is about priorities.
Chalk up your priorities and attend to them the
way you sequence them. Observe, to see how your Busy-Ness, melts and you begin to
have a lotore time for better things in life.
Getting There
In our growing years, being with our parents,
"getting there," meant completing education, getting a job, settling
down, then alliances are entertained, suitable match found, settled down,
having a home if our own and raising a family which we can afford to feed and
look after.
Now, "there" is a now the exclusive
place where accomplishments are built ever higher, boxes are ticked and
accolades rain down.
A transient state of worthiness, we achieve when
we have proof that we've already done enough, achieved enough, been enough,
have enough. There is a metric that quickly loses its shining allure once it is
met.
A journey we are encouraged we should be on and a
destination which many of us feel we've never quite arrived.
The "truth," is we are
"there," in the moment every moment when we live without comparison,
or without competition, spending our time wisely. When we give off ourselves
generously, we create ourselves intentionally. It is not some distant or better
horizon, but, a grounded state we can give ourselves permission to inhabit.
You're already "there," only if you choose to be.
Are you there?"
Inspiring true story Originally Published in the
Readers Digest.
CLEAR EYES, FULL HEARTS
by Stephanie Adair, Metairie, Louisiana
Every day, upon picking up my 11-year-old son
from school, I would ask, “How was your day?”
For years, I got the same response—“Fine, fine”—with no eye
contact.
His autism, it seemed, was going to deprive me of
the normal chitchat parents unconsciously relish.
One early spring afternoon, I asked the question,
expecting the same answer. “How was your day?”
My son replied, “Good, good.”
Then he looked at me and said, “How was your day, Mom?”
With tears streaming down my face, I said, “It’s
really good—the best day ever.”
Change and Choices
Am sure no one will argue that change is a
constant, and is as inevitable as death is.
We have choices though, that we can make.
How can we make choices?
Let's appreciate the fact that when choosing
actions there are some things within and some outside our control.
Of those we can't control we
can keep resisting and keep fighting, at the cost of time, money, energy and
mental strength, or accept things as they are and work out means of going
around them.
That leaves us with things we can change - those
in our control - we can either change them determinedly by leveraging our
capabilities or give up to them.
Then there are alternatives that
come our way at a time and stage we aren't looking for, or those that don't fit
into the scheme of things - the options left for us then is either reject or
keep 'em open.
The wisdom while making choices, lies in:
- Knowing what we can or cannot change and then taking action.
- Knowing it can make a difference, make the choice, when you know
that acted upon, it'll make an impact.
- Being open to alternative choices too, though they may not have
been on our originally chalked list of wants to change, but may prove to be
better when executed.
Finally, once the choice/s are made, we need to
stretch ourselves to the max and toil hard in executing them with rigour with
smarts and with smartness.
Happy Changes to all with a variety of Choices.
Self-Control
•
"By constant
self-discipline and self-control you can develop greatness of character."
- Grenville Kleiser
•
"Emotional self-control is
the result of hard work, not an inherent skill." - Travis Bradberry
•
"Self-control means
wanting to be effective at some random point in the infinite radiations of my
spiritual existence." - Franz Kafka
Content
isn't enough, Confidence is essential too.
A teacher called one of her students to stand up
and recite a poem in front of the class.
The boy started. No sooner he did she shouted "NO."
Boy became nervous. Looked at the teacher sheepishly,
but, gathering a little courage he began his recitation again. This time too
she yelled "NO. The boy was confused. He gave up recitation and sat down.
The teacher asked another boy to recite.
He began and this time too she shouted
"NO." This boy just went on to finish his recitation despite all the
shouts of "NO, from the teacher.
When he finished, the reached appreciated it and
praised him to the skies while everyone applauded.
At the same time the boy who started reciting
first got miffed and asked the teacher why was he stopped when he was reciting
the poem in the same manner.
The teacher responded son,
"It's not enough if you have a content, you must wear confidence, too.
There are people out there in the
world who will invent a thousand way of interfering, intervening or
interrupting you while doing a particular thing. If you buckle under them,
you'll never be able to complete anything you start. When the do that, you must
have the confidence to translate the interrupting "NO's" with
"YES." Those who test you, tease you, rag you, bully you or pull you
down must become your supporters, your cheerleaders."
Just think it over. How many of us face things
like this in our daily life, be it at work, family or society.
Our perception has to be to respond with stronger
confidence with an aim which should enable us complete and showcase, the
results.
"YES!!!"
"JUST DO IT."
IT SHOULD BE YES I CAN, ALWAYS.
A Flawless Story
A fisherman netted a beautiful pearl with his day's catch.
He looked at it and though there was a tiny flaw
in it, he was proud of his possession.
That very moment his thoughts transformed to what
it might turn his life into if he could eliminate the tiny flaw, because of the
price it could command being big and rare.
He began to scrape it and
peeled one layer. The flaw remained. He went on vigorously scraping and peeling
layer after layer, till the flaw was gone and so was the pearl gone too.
I'm real life too, everyone we know or meet has
some flaw or the other. No one is perfect. And if we go scraping or peeling
them to correct the flaw, we will end up losing every one of them completely.
Let's therefore learn to
change our mental make up and accept people with flaws irrespective of the
size, mass, colour, creed, background etc., and be happy to see everything and
everyone around you as beautiful only.
Inspiring true story Originally Published in the
Readers Digest.
TINY TREE
Monte Unger, Colorado Springs, Colorado
A neighbourhood kid with branches and leaves
sticking out of his pockets and a headband came into our front yard.
He looked like a little soldier in camouflage.
“I’m acting like a tree so butterflies will come,” he said.
As he waited on the grass, I brought out a huge
blue preserved butterfly I’d purchased in Malaysia and hid it behind my back. I
walked over, kneeled, pulled out the butterfly, and said, “A butterfly has come
to see you.” He gasped, and his eyes widened.
His wishes won’t always come true, but one did that day.
Confidence vs Overconfidence
I'll call Confidence C"
and Over Confidence "OC."
READ ON...
C: "I can do it."
OC "Only I can do it."
C "I know this subject well."
OC "I know this subject better than everyone else."
C "I'll strive to give my best shot."
OC "I'll always beat everyone every time."
C "My hard work will help me reach my goals."
OC "I'll reach my goals regardless of my efforts."
These are not things people will speak out
loudly, there may be some instances, though. These can be made out by the body
language people display.
A fine line divides the two. While confidence is
associated with success, on the other hand over-confident, is associated can
cause or lead to a downfall Understanding the difference is like a ship sailing
and another sinking.
Things that can help :
01.
Self-Awareness
-> Emotional Self Awareness.
2.
Emotional Self-Management ->
Emotional Self Control -> Attitude
3.
Social Awareness ->
Empathy
-> Environment Awareness - meaning organization,
societal, home etc.
We seriously have no idea of what people are
going through in their personal lives and what all are the challenges they've
got to deal with. The least we can do is to be simple, kind, nice and helpful.
4.
Relationship Management ->
Influence
-> Conflict Management
When it hurts, just ask them to observe and
remember to tell them life is trying to impart them a lesson. But before you do
that remember this lesson is for you too.
C's of C
Credibility - Context - Content are very
important aspects of any Communication.
Whenever we communicate to convince people to
either support us, who we service or outside them to buy a product or any idea,
we often provide information with context and conviction. While we do this we
assume that people would need a lot of information to help take a decision that
they will need willing to act on.
We don't realize how false can this assumption be?
Facts and figures alone aren't enough to pursuade us to take
action.
Gifted communicators are powerful storytellers
know that people need more than just be convincing arguments, endless details
of facts and figures in order to help them decide.
Three things your audience would want to know.
1. Can I trust the message and the messenger. (CREDIBILITY)
2. Does the message make sense? (CONTEXT)
3. Does the message and the values of the messenger align with
values. (CONTENT)
Persuasion is both an "art," and a
"science."
A compelling argument, communicated with emotion
by a source we can trust and believe in.
Always remember
COMMUNICATION
should be CREDIBLE,
and has to be in CONTEXT,
with the right CONTENT
that has to have CLARITY,
be CARESSED
with the right words
that is delivered with CONFIDENCE and CONVICTION
to CONVINCE people to take action.
E
Among all the alphabet’s of the English Language
the alphabet E is the most Eminent of them all.
With E - everything is possible, everywhere,
every time with anyone and everyone.
E comes from our emergence in this world and presided
over many aspects of whatever the life we live till we exit.
We have choices to escape and rue or to experience and grow.
E has emotions in all men and women, not in
plants and animals though. We have it in brothers, sisters, father, mother, uncle,
friends and foes too.
E is there in peace, not in wars. E gives us life and love.
E is in homes, houses, clothes, bread, butter, life, spouse and
colleagues.
E is in our senses - eyes, nose, tongue, taste. E is in our
important organs -
heart, liver, kidney.
E is energy.
E is in organizations - estimation, evaluation,
creation, design, testing, interviewing, hiring, engaging, exciting,
developing, compensating, remuneration, appreciating, rewarding, retention,
retirement, enjoyment. It is sadly there in retrenchment, and exiting too. If
we run into trouble we can escalate issue to seniors, supervisors up to the
Directors or CEO's.
E in our times now in all exchanges are by
E-mails, E-money,
E-transfer, E-recharge,
E-ticket, E-governance not to forget Emoji's.
So you see how much eminent the alphabet E is in our life.
It fits in positively well in
most places where we go, except in the negative call Ego. Let of off the E and
go on with life, erasing hate and memories of the past, embrace everything in
the present, and look forward to the future with hope and excitement.
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